Returns and Refunds

I want you to be super happy with your purchase, however I know things change and you might want to return your item which I will be happy to oblige.

Loose Leaf Tea and Craft Kit Returns

My policy lasts 14 days, so you have two weeks to return the item to me for a full refund. If 14 days have gone by since your purchase, unfortunately I can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused, unopened and in the same condition that you received it. It must also be in the original packaging. Please note return postage to me will not be refunded. I recommend that you use a tracked service for your security. 

Free Local Delivery

Live in PE1 to PE9? Get your order hand delivered for free! If you're lucky, you'll meet my mum!

Ethical Values

Socially responsible loose leaf tea and craft kits made by other women in business - both sourced in the UK

Planet over Profit

From biodegradable bags to zero waste jar refilling, being green is at the heart of Very Craftea