Delivery Information

I know if you've ordered something online, you want it as soon as possible, especially if there is a tea shortage at home. That's why I have a few options which I hope suits everyone:

Free delivery you say?

Yep, all UK orders over £15 will receive for free standard delivery. Standard delivery is fulfilled by Royal Mail (2nd Class) and I (or my mum!) aim to dispatch all orders within 1-2 working days, quicker if I can. Please allow between 3-7 days for delivery

But I need my items quicker than that

Have no fear! I have an Express Delivery service too, or Priori-Tea Delivery (get it). As long as your order is placed by 1pm Monday to Thursday, I can arrange next working day delivery. Orders received after 1pm will be processed the next working day. Unfortunately, I cannot offer Saturday next day delivery at present

I was listening, but what are the options again?

For UK delivery, the rates are:

Standard Delivery (fulfilled by Royal Mail 2nd Class) - orders under £15 - £4

Standard Delivery (fulfilled by Royal Mail 2nd Class) - orders over £15 - FREE

Priori-Tea Delivery (fulfilled by courier for next working day delivery) - £8

I know where you live (not in a weird way) and I live near you too. Can't I come and pick up my order?

You are more than welcome to come and collect your items from me, or if you live within post codes PE1 to PE9, mum can even drop it off to you. Please Contact Us before placing your order, so I can ensure you aren't charged postage and between us we can work out a date

But I don't live in the UK. What about me?

I do provide delivery outside the UK, but costs vary depending on country and there are some countries we don't deliver to. Please refer to the estimated shipping calculator in your cart when you have added products to it

Free Local Delivery

Live in PE1 to PE9? Get your order hand delivered for free! If you're lucky, you'll meet my mum!

Ethical Values

Socially responsible loose leaf tea and craft kits made by other women in business - both sourced in the UK

Planet over Profit

From biodegradable bags to zero waste jar refilling, being green is at the heart of Very Craftea