Contact Us
If something on this site has helped you, confused you or struck you as wrong, we would like to hear about it. Best Non GamStop Casinos explains how sites outside the GamStop scheme handle sign-up, deposit limits, verification checks, payment methods, game libraries and bonus terms. Reader messages are one of the main ways we keep those explanations accurate and useful.
How to reach us
The simplest route is email: [email protected]. A clear subject line, such as "Correction: withdrawal times" or "Question about wagering terms", helps us direct your message to the right person on our team more quickly.
What we can help with
- Corrections: if a page states a payment option, verification step or bonus condition that no longer matches what a casino publishes, please tell us where you spotted the difference. A link to the casino's own terms page is especially helpful.
- Feedback: whether an explanation was too technical, too thin or missing a topic you expected, we read every comment and use it when we revise pages.
- General site questions: how our pages are put together, how we source brand information, or anything else about the site itself.
What we cannot help with
We are an independent information site, not a casino operator. We have no access to anyone's player account, and we cannot process, chase or reverse deposits or withdrawals, lift restrictions, verify documents or settle disputes over winnings. For anything involving your account or your money, please contact the casino's own customer support team directly, as only they can act on it.
When to expect a reply
We aim to answer messages within a few working days. Corrections that affect accuracy are prioritised, so they may be picked up sooner. Busier periods can occasionally mean a longer wait, but we do not ignore genuine enquiries.
Your information
We only use the details you send us to read and respond to your message; how we store and handle that information is set out in our privacy policy.
This site is intended for readers aged 18 and over. If gambling is causing you concern, free and confidential support is available from GamCare and BeGambleAware.